Danny Kennedy

Johns Creek, GA  30097

(404) 829-4708

dkennedy@msnettech.com

http://www.linkedin.com/in/jdannykennedy

 

I am an information technology professional with more than 15 years of experience across a wide range of disciplines including IT management, project management, systems administration, process implementation, and client-facing consulting. My Expertise is in overseeing technology improvement initiatives and aligning technology services with organizational goals. I possess lead and hands-on experience with various project implementations with Microsoft Windows systems including Windows Server 2000/2003/2008, Exchange 2000/2003/2007/2010 and Active Directory. I have demonstrated success in full project lifecycle management resulting in mutli-million dollar savings for multiple companies. I have a strong expertise with Microsoft Windows systems including strong hands-on technical skills with administration, deployment and support in large and complex productions environments. A proven track record exists to consistently manage large scale environments to ensure business continuity and revenue generation. I enjoy working with business owners and executives directly tying technology to business objectives. I enjoy analyzing infrastructure to determine best practices and risk mitigation. Overall, I enjoy building business relationships, working with clients and managing a diverse client portfolio.

 

AREAS OF EXPERTISE

  • Infrastructure Architect
  • Strategic Planning
  • Root Cause Analysis
  • Project Management/Leadership
  • Requirements Gathering
  • Best Practice Standards
  • Application Management
  • Solutions Development
  • Budget Administration
  • Technical and Procedural Documentation
  • Translating business requirements into IT solutions
  • Cross-Department Collaboration
  • Client-facing Consulting
  • Active Directory
  • Network Analysis
  • Data Center Consolidation
  • Server Virtualization Methods
  • Process Development and Implementation
  • Dell Servers
  • HP Servers
  • Workstation Deployment
  • Microsoft System Center Operations Manager
  • Backup Disaster Recovery Procedures
  • Contracts and Vendor Management
  • Microsoft Exchange 2000, 2003, 2007, 2010
  • Server Optimization
  • Microsoft Server 2000, 2003, 2008
  • Network Infrastructure
  • SAS70 Audit Compliance Preparation
  • ITIL Methods

 

Professional Experience

Radical Support                                                                          December 2007 - Present

Lead Technical Account Manager / Lead Project Engineer

Assessed client network infrastructure plans to define opportunities for improvement. Implemented best practice and infrastructure improvements resulting in risk mitigation, revenue retention and generation. Designed, supported and led implementation of enterprise business solutions for diverse client base.

·         Solely responsible for complete lifecycle management (both strategic and tactical, daily technical management) of clients, resulting in revenue retention and growth for over half of entire client base.

·         Lead Engineer for all phases of client engagements including server virtualizations, Active Directory and Exchange 2003/2007/2010 migrations, server and desktop upgrades, office relocations and server refresh projects. Lead Engineer on an IBM Domino to Exchange 2010.

·         Performed technical site reviews and Statements of Work for all clients

·         Proficient in root cause analysis on network infrastructure.

·         Actively mentored support, implementation and technical account manager staff.

 

 

Northridge Systems, Inc.                                                             April 2007- December 2007

Senior Systems Engineer

Responsible for designing and deploying advanced systems infrastructures using Microsoft server technology: onsite at customer locations to provide infrastructure solution recommendations services pertaining to Active Directory, Exchange 2000/2003 and Exchange 2007.

·         Installed and configured Windows clustering and load balancing of Windows Server 2000/2003.

·         Performed in place upgrades of Windows 2000 server to Windows Server 2003/R2.

·         Project managed many major server technology refreshes, replacing and consolidating dozens of Windows Server 2000/2003 servers.

·         Built and deployed multiple new installations of Exchange 2007 for customer sites.

·         Performed Exchange 2007 high availability solutions using Single Copy Cluster (SCC) Local Continuous Cluster (LCC) and Cluster Continuous Replication (CCR) for customer sites.

·         Performed Exchange 2000/2003 to Exchange 2007 migrations projects for customer sites.

·         Performed cross platform migrations to Exchange 2000/2003 projects for customer sites using several migration strategies.

·         Managed the implementation, administration, maintenance and operation of EMC SANs

·         Provided pre-sales and field support as needed.

 

Swingvote, LLC                                                                                January 2006 – April 2007

Network Engineering Manager

Responsible for designing, implementing, administering and supporting Microsoft Windows 2000/2003 Server operating systems, Microsoft Active Directory (including AD objects and containers, group policy and replication), Microsoft Exchange 2000/2003 Server in a clustered environment, and Windows services (TCP/IP, DHCP, DNS, WINS, VPN, Clustering, SMTP) for internal company.

·         Manage the implementation, administration, maintenance and operation of the entire network infrastructure. Configured and maintained routers, switches, and appliances for entire network.

·         Solely responsible for installation, setup, and administration of Cisco routers and switches.

·         Managed the implementation, administration, maintenance and operation of EMC SANs.

·         Approved and modified network design and architecture to ensure standards compliance.

·         Monitored performance and ensured proactive capacity planning for future growth. Proactively managing the infrastructure to predict and prevent downtime.

·         Re-organized the support structure and processes to better serve internal and external needs

·         Planned, designed, and supported multiple environments for testing of flagship product

·         Project management through full SDLC for multiple, concurrent projects in a fast paced environment.

·         Worked closely with the product development, project management, and quality assurance teams to develop detailed rollout plans for each bi-weekly release.

·         Integration tested applications interfacing to multiple enterprise systems to ensure high quality standards.

·         Provided technical support and technology training to end users.

·         Managed a team of 5: network engineer and systems administrators.

 

Systems & Solutions, Inc.                                                                      March 2004 – January 2006

Network Infrastructure Engineer

Developed, designed and implemented technology solutions for business requirements using Microsoft Windows Server operating systems for assigned clients. Responsible for design, maintenance, and support of the network for assigned locations.

 

TALIAFERRO COUNTY and TOOMBS COUNTY Schools   (Client)
  • Responsible for 50 Windows servers and 3000 seats in multiple locations.
  • Support of Windows server infrastructure
  • Configuration, administration and support of server hardware, network access, DNS, WINS, DHCP, memory, Active Directory domain accounts and groups, mailboxes, group policy objects, remote access, virtual servers, cluster services, and troubleshooting of server hardware, operating systems, and messaging.
  • Managed a team of 4 – 2 desktop administrators & 2 systems administrators.

 

Douglas County Schools                                                                              August 2001 – March 2004
Technical Support Analyst

Provided onsite technical support to three schools within the Douglas County School System.  Installed and maintained computer hardware and software.

  • Provided technical assistance and on-site training to over 5000 end users.
  • Load specified software packages such as operating systems, word processing, or spreadsheet programs into computer.
 
WCLINK Support Services, Inc.                                                                       April 2002 – March 2004
Network Infrastructure Designer

Small business owner providing PC solutions and support contracts for residences and small businesses.

  • Professional website design and web hosting.
  • Managed backup and storage for clients.

·         Network installation and configuration.

  • Manage multiple Windows 2000 networks with Active Directory services.
  • Consulted with business leaders for the designing of network infrastructures.
  • Provided onsite engineering and technical support to network systems.
  • Install and troubleshoot Cisco routers at client’s sites.

 

Cobb County Schools & Gwinnett County Schools                                               August 1997 – 2001
Educator/IT

Educator for four years, teaching math and science to sixth grade students.

  • Train fellow educators on software packages.
  • Provide forum for educators to gain staff development credit through technology training.
  • Named “Technology Teacher of the Year” for integrating technology in the classroom.

 

US Army                                                                                                                     1987- 1991

Paratrooper

 

Education

Bachelor of Science in Education, Georgia State University, Graduated in 1997

Master of Education, Georgia State University, Graduated in 2000

 

Certifications

Dell Certified Systems Expert, DCSE, Certified since 2001

Microsoft Certified Professional, MCP, Certified since 2001

Microsoft Certified Systems Administrator, MCSA 2000/2003, Certified since 2005

Microsoft Certified Systems Engineer, MCSE 2000/2003, Certified since 2005

Microsoft Certified Technology Specialist, MCTS, Certified since 2009

Microsoft Certified IT Professional, MCITP, Certified since 2009